Smart Square Penn State Health Login: Step-by-Step Guide

If you work at Penn State Health in Pennsylvania, your shifts live in Smart Square — Penn State Health job postings themselves reference Smart Square scheduling duties, and the Smart Square Penn State login (often shortened to Smart Square PSH) is the door to your schedule. This guide walks you through signing in step by step, on a computer and on your phone, plus what to do when the login does not work. Every step below is checked against the official portal.

What you need before you log in

• Your Penn State Health username — the sign-in details Penn State Health issued you when your account was set up.
• Your password — the password for your Penn State Health account.
• Your phone — if your account uses verification, you will confirm the sign-in after entering your password.

New to Penn State Health? There is no self sign-up for Smart Square — the portal has no registration button, and accounts are created for staff by the health system. If you have never been given login details, ask your manager or the IS Service Desk below; no website can create an account for you.

Smart Square Penn State login: step by step (computer)

1. Open the official login page: psh.smart-square.com.
2. Choose “Continue to SmartSquare”. (If you normally use the other route, choose “Alternate Login” instead — use the one that matches how you usually sign in.)
3. Enter your username and password. Check caps lock — passwords are case-sensitive.
4. Complete any verification prompt if one appears.
5. You land on your Smart Square home screen, where you can view your schedule, pick up open shifts, swap shifts and request time off.

Login on your phone: Smart Square Go

For phones, use the current app, Smart Square Go (by symplr) — older apps and look-alike listings are a common source of failed logins. The setup step most people miss:

1. Install Smart Square Go from your phone's app store.
2. When the app asks for your organisation, enter psh.smart-square.com.
3. Sign in with the same username and password, and complete any verification prompt.

Skip that organisation step and the app cannot find Penn State Health — it is the single most common reason the app “does not work”. Full walkthrough: our Smart Square Go app setup guide. The app and the website show the same schedule, so anything you do in one appears in the other.

Forgot your password?

Use the official reset page: Smart Square password reset. Enter the email the page asks for and follow the instructions you receive. Do not pay any site or call any number that offers to reset it for you — password resets are free and only happen on the official portal.

Login not working? Quick checks

• Caps lock / wrong details: retype your username and password carefully — passwords are case-sensitive.
• Verification prompt missed: the login may be waiting for your approval — complete the prompt, then try again if it timed out.
• App cannot find your organisation: the organisation URL must be exactly psh.smart-square.com.
• Still locked out: contact Penn State Health support below — they can check your account; no guide site can.

Penn State Health support contacts

These are the contacts printed on the official Penn State Health portal itself:

• IS Service Desk — 833-577-HELP (4357).
• Email — [email protected]. The portal explains the support agent logs your question, and a Smart Square system administrator will be in touch with you within 24 hours.

Some guide sites publish different Penn State support numbers that appear nowhere official — use the two contacts above, which you can see for yourself on the portal's login page.

Stay safe: three rules

1. Only ever enter your Penn State Health password on psh.smart-square.com.
2. No guide site, forum or “support” chat should ever ask for your password — real support never does.
3. Bookmark the official login page so you never have to search for it and land on a copycat site.

Work at a different health system? Smart Square is used by hospitals across the US — read what Smart Square is and how it works. See also our Smart Square Piedmont login guide, or if you are with Hackensack Meridian Health, our Smart Square HMH login guide.

Facts on this page last verified 28 October 2026 against the official portal.