Smart Square Piedmont Login: Step-by-Step Guide

If you work at Piedmont Healthcare in Georgia, your shifts live in Smart Square — Piedmont's own job postings describe staff self-scheduling through Smart Square, and the Smart Square Piedmont login is the door to your schedule. This guide walks you through signing in step by step, on a computer and on your phone, plus what to do when the login does not work. Every step below is checked against the official portal.

What you need before you log in

• Your Piedmont username — the sign-in details Piedmont issued you when your account was set up.
• Your password — the password for your Piedmont account.
• Your phone or authenticator app — if your account uses multi-factor authentication (Microsoft MFA), you will confirm the sign-in after entering your password.

New to Piedmont? Accounts are created by Piedmont — there is no self sign-up for Smart Square. If you have never been given login details, ask your manager or Piedmont IS first; no website can create an account for you.

Smart Square Piedmont login: step by step (computer)

1. Open the official login page: piedmont.smart-square.com.
2. Enter your username and password. Check caps lock — passwords are case-sensitive.
3. Confirm the sign-in on your phone if a Microsoft MFA prompt appears.
4. You land on your Smart Square home screen, where you can view your schedule, pick up open shifts, swap shifts and request time off.

Login on your phone: Smart Square Go

For phones, use the current app, Smart Square Go (by symplr) — older apps and look-alike listings are a common source of failed logins. The setup step most people miss:

1. Install Smart Square Go from your phone's app store.
2. When the app asks for your organisation, enter piedmont.smart-square.com.
3. Sign in with the same username and password, and complete the MFA prompt if one appears.

Skip that organisation step and the app cannot find Piedmont — it is the single most common reason the app “does not work”. Full walkthrough: our Smart Square Go app setup guide. The app and the website show the same schedule, so anything you do in one appears in the other.

Forgot your password?

Use the official reset page: Smart Square password reset. Enter the details it asks for and follow the email instructions. Do not pay any site or call any number that offers to reset it for you — password resets are free and only happen on the official portal.

Login not working? Quick checks

• Caps lock / wrong details: retype your username and password carefully — passwords are case-sensitive.
• MFA prompt missed: the login waits for approval — reopen your authenticator app and approve, then try again if it timed out.
• App cannot find your organisation: the organisation URL must be exactly piedmont.smart-square.com.
• Still locked out: contact Piedmont support below — they can check your account; no guide site can.

Piedmont support contacts

These are the contacts printed on the official Piedmont portal itself:

• Piedmont IS Help Desk — 404-605-3000 (the portal lists this number for Microsoft MFA login issues).
• Smart Square admin email — [email protected], for Smart Square account and scheduling questions.

Some guide sites publish different Piedmont support numbers that appear nowhere official — use the two contacts above, which you can see for yourself on the portal's login page.

Stay safe: three rules

1. Only ever enter your Piedmont password on piedmont.smart-square.com.
2. No guide site, forum or “support” chat should ever ask for your password — real support never does.
3. Bookmark the official login page so you never have to search for it and land on a copycat site.

Work at a different health system? Smart Square is used by hospitals across the US — read what Smart Square is and how it works. If you are with Hackensack Meridian Health instead, use our Smart Square HMH login guide.

Facts on this page last verified 27 October 2026 against the official portal.